Comcast Cable TV vs DIRECTV

I have been a comcast customer for ever, and because of harder times had to down size my package, we were paying $95.00 +- each month, they said they have a economical pkgs now for $39.99 a month. Oh my gosh I would be better off just plugging my tv in to the wall, I get 2-26 and then about a hand full of upper channels, what a joke. My house loves sports and my husband loves the outdoor channel , but because they changed things we had to pay extra for that. With this new pkgs some channels come in HD and some don't go figure that out, called and they had no reason for it , he said thats the way it works in your area.I have been looking into DTV, the only thing I don't like is the look of a dish on my house, but I think it would be worth it. Anything would be better then having comcast in my house......

I am a former field employee of Time Warner Cable, which has been partners with Comcast up until about a year ago. I can tell you from personal expierience that they do not care about anything except for the money. As long as money is coming in, they will not change anything. When i was being trained, I was shown how to drive and park in the general vicinity of the home (since we had GPS locators), sit for a couple minutes, and then drive off and say we "tagged" the home since no one was there, or that we called and no one answered so we had to reschedule. I was disgusted with their entire company.

No one cares about YOUR service because THEIR service still works. All of the cable employees get free cable and internet services, and trust me, if their service is out, they will have the entire company out to try and fix it.

I quit Time Warner awhile back and went with Comcast since i moved to Mobile,AL. These people are even worse than Time Warner! At least my supervisor would take customer calls and try to get something solved. Comcast supervisors refuse to talk to me. My service has been out for over a week now, no cable, no internet. Comcast just cannot seem to get it figured out. I'm done. I'm going with Direct TV.

I had Comcast and I'm changing to Direct TV. The cable service constantly went out and they gave no reason or rebate for lost time. The customer service was not really helpful in that they gave several different telephone numbers to call that took you through various process before you actually spoke to an individual. You never received a letter explaining why there was increase in their billing.

I love being validated. I have had Comcast for some time now. The reception is bad in one room and fine in another. I would have to pay to have this fixed. Then they sent me a notice that they are dropping 8 channels, some I watch. But they are not lowering the price. I asked if they had any bundles for me. I just have extended basic cable, don't want digital/hd. I also have internet service. I pay the same as my sister who has gone digital, she has t.v., internet, and phone for the same price I pay for just basic cable and internet. Unless you go digital you're stuck. Then she found out her phone has been out for days on end and had to call numerous times for service, I suggested she get a rebate on the service lost. But they don't do that. Cable stinks, the line-up of shows stinks. My DTV will be installed in 2 weeks, I can't wait. Finally I can watch some good T.V. Thanks Direct T.V.

First, Comcast had to replace the first THREE cable boxes they gave us - they kept crapping out.
Second, Comcast channels can't compare to Directv.
With Comcast, I didn't get History Int'l, the Biography Channel, the NASA channel, etc. (The first two I didn't get because I didn't want a huge package of channels, and Comcast DOESN'T CARRY NASA-TV, even though it's a free feed.
So today I switched to Directv. I got a pretty basic package, and I'll have those channels and more!
I had Directv a while back - I switched to Comcast because I didn't know better.
Now, I pay less and have better programming.

I used to have Directv, but when my wife and I moved to a new home, we figured we would try Comcast. After all the discounts and promotions, the cost about equaled Directv. That's all that equaled dtv! The picture is horrible, grainy as hell. There are about 4 HD channels worth watching, and our service cuts in and out, glitches, and stalls almost everyday. Now my trial period is ending and my rate will go up $30 per month. I am done with Comcast, they suck. There dvr's are crap! We are on our fourth dvr from comcast in just over a year. Don't waste your time or money on comcast.

Today Comcast took a nice leap further downhill. 4 channels are no longer available if you have Expanded Basic, unless you now add their digital converter. I'm guessing this is the start of the digital transition. Granted they offer it free for 12 months, but you still pay the fees and taxes. So the bill will go up for nothing extra, then even higher next year. So now waiting for Verizon fios TV to begin to compare it to Direct TV.

Cancelled the terrible "High Speed Broadband" when told on the phone, "your Internet is so slow because too many people in your area are online." Yet their commercials stated, "Comcast Broadband will never slow even if everyone in your are is online." It was literally slower than dial-up. At least with dial-up you could check email.

I have had Comcast since October 2007. Comcast was provided through my Homeowners Association, so we decided to go with it. What a mistake. I was quoted a fee of $85.00 per month, since October our first bill was over $100.00, I received a bill in December for over $200.00. Keep in mind we paid the first bill. I can not get a correct caculation of what I am being charged for. The reception was horable from day one. Thier customer service is the worst. Everytime I call and ask if someone can come out and check what they installed, there is a charge of $28.00. The problems are the same as day one, most companies would have sent someone out immediately. I was advised to go to the President of my HOA and let them know what the problem is. After going online and reading these comments I am sure that I need to go back to DirectTV. We had Direct for approximately 7 years and the only time we had problems with it was when it rained other than that it was fine. The channels were a lot clearer. Watching Comcast reminds me of watching Television in the Sixty's.

I have had DirectTV for over 5 years. We used to have Adelphia and had nothing but problems even with local channels. I will say I swear by DirectTV. The only problem I have is in heavy snow and that is solved with a quick sweep from a broom. So a tip I would give is to install the dish so you can brush it off with a broom. My neighbors have theirs on their roof and now know why I installed mine on the side of the house where I can reach it with a broom.

I am an unhappy Comcast Customer and am going to try Direct TV
My Comcast bill is $163.00 per month and I only get 1/3 of the Digital channels unless I subscribe to the others at an extra fee. They seem to take away the popular ones in order to make you purchase extra packages. The NFL network is also extra. I pay for analog, Digital, 8 HBO DVR, HD and Internet. . HBO is a waste, mostly reruns. All I get from Comcast is "you must purchase this package to get those channels. New price increases and notices of channels they are dropping. The sound when I switch channels is not the same and I have to constanly turn it down or up for each channel. They said they are working on this problem several months back.
I hope Direct TV is better and cheaper

In March I switched from DISH to Comcast. Dish did not have the customer service I needed and kept going up in price, but Comcast did not bother to tell me that I could not tape and watch a different channel without a upgrade and the ON DEMAND had very limited selections. The only good thing about comcast was I cancelled it after 28 days and called DIRECT.

What a difference! The picture is wonderful, I have a DVR and the customer service is fantastic. My package offers Lifetime Movie Network, most of the sports channels where I can see all the College Football I desire,Chiller and Slueth channels, and all the news networks.

I would advise anyone to go with Direct TV.

I'm considering Directv since the Comcast channels often provide mediocre audio/video. Their HD channels aren't synched perfectly and their audio leaves much to be desired.

I have comcast internet and digital tv in Houston. The sound quality on the lower channels is poor and there is a delay on the lip sync in HD broadcasts. When I called for service I got the message that their volume of calls was so great that they could not handle any more and I would have to call back. Who lets them get away with this level of service?

Here in Illinois,.Comcast bought out and still disgiuses itself as "Insight". Put bluntly,..they are a horrid provider and customer service is absolutely PATHETIC. Ex. Cable Iternet: ...slow....slower...slowest....at one point slower than a DIAL UP,.. Numerous calls,..and fruitless repair visits,...and subsequent arguments with inept sales and service people have soured this whole community on "Comcast". And the pricing?....Plan on spending at least 90 bucks for their HD programming,...which consists of PART TIME HD on the local networks, and 24/7 HD on maybe ,...MAYBE 5 channels. I'm going back to DIrect TV at months end. COMCAST potential customers BEWARE!

We just switched to Direct TV from Comcast cable, internet and phone. My bill was over $220 a month for all three services (we had premium cable service). The phone was over $49 a month alone after their so called deals ran out. Vonage is half that!!! How can they get away with it? Their customer service is the WORST I've ever had to deal with and we had them out to our house (mostly contract workers, not actual Comcast employees) over 12 times in a two month span because of poor service issues. I couldn't take it anymore so we switched and we are GLAD WE DID!!! I love it!

The bonus was Direct TV's ON DEMAND service which just started two days ago! This is the BEST! Their HDTV quality is outstanding and I am quickly becoming a couch potatoe but who cares!! :)

Happy new customers in Atlantic City, NJ area.